Rules

Using zipay.io website services is required to read and accept this agreement and its rules. Please read this agreement carefully before activating the account.
1. The zipay.io website is only active in the field of digital currency exchange and does not have any other type of currency exchange activity, whether cash .
2. In order to become a member, the mobile phone number and the bank card to be used must belong to the person, otherwise it is not possible to activate the account and make transactions on the zipay website.
3. Users’ information and their transactions are protected under “GDPR” regulations of general data protection and only in case of user’s violation and official request of the authorities, the user’s information will be provided to the judicial authorities.
4. The zipay.io website is subject to the anti-money laundering and financial laws of international financial laws.
5. The service in zipay.io is available around the clock, but due to the possibility of unplanned problems, it is not possible to guarantee this service. It is obvious that we use our maximum power in providing services.
6. The user is responsible for maintaining any user information, password, SIM card, and bank information, and in case of disclosure of the relevant information or the deliberate provision of this information to others, the responsibility and consequences of possible misuse are the responsibility of the user. .
7. In the event that damage is caused to the zipay.io website due to illegal and unauthorized activities of the user, zipay.io reserves the right to claim damages from the user, so users are obliged to use the services of the zipay.io website within the framework of the laws and regulations.
8. The minimum age to register and use the services of the zipay.io website is 18 years.
9. Any action by the user that results in damage to the reputation, credit, and assets of the Zipay website by abusing a system failure will be considered a violation of contractual and legal conditions, and Zipay reserves the right to cancel transactions, block the user’s account, and if the damage caused to the user’s balance cannot be covered by his balance with the website, take legal action against the person and claim his damages and legal rights.
10. The responsibility of any purchase and sale in the user account created in zipay.io is the responsibility of the person who owns the mobile number, and in case of any legal and judicial problems arising from the incorrect use of zipay.io website services or placing the account information in the hands of others, zipay.io has no responsibility in this regard.
11. It is illegal to provide identity information and mobile number to another person to register and use zipay.io services, and whenever a violation is found, the user’s account will be blocked, and upon request by the judicial and police authorities, the account information will be requested. It will be available to these institutions.
12. If the user does not intend to continue using the services of the zipay.io website for any reason, or if his user account is blocked due to violation of the regulations of the zipay.io website, he cannot request the deletion of his order records.
13. Any fees, commissions and other costs charged by the banking system for money transfer will be the responsibility of the user and zipay.io does not accept any responsibility for such costs.
14. Any tax consequences arising from user transactions will be the responsibility of the person and zipay.io does not accept any responsibility in this case.
15. The zipay.io website is not responsible for the user’s use of the purchased Tether or the loss of the user by the activity in the financial markets and declares that the activity in the financial markets has a high risk and may cause the loss of part or all of the capital. become a user and the user should keep these things in mind before entering these markets.
16. In cases where the zipay.io website asks you for your zipay.io Tether address information, be careful when entering it and make sure that it is correct because crypto transactions are irreversible and the zipay.io website has no responsibility in There is no possibility of losing the user’s capital due to entering the wrong address by him.
17. To pay or receive the cost of the order, the user can only use his own card and bank account that he has already registered in the system, and the use of any third party bank card is not accepted and will cause the order to be canceled.
18. The user is obliged to register his order very carefully and after placing the order, it is not possible to cancel or change the zipay.io address of the destination.
19. After membership, it is not possible to change user details, including mobile number, national code, name and family name, and any other information, so be very careful in entering personal and user information.
20. The zipay.io website has no responsibility for currency price fluctuations or the status and information of the desired currency, and the user bears the risk of using the desired digital currency and creating any problems on the part of the company or organization providing the desired digital currency.
21. The price declared at the time of ordering changes momentarily, and when purchasing, the rate of the instant payment of fiat for purchase orders and for sales orders is calculated at the moment of receipt and confirmation of the transaction, and the zipay.io website bears no responsibility for price fluctuations that may occur. It does not occur during the buying or selling process.
22. All orders are done automatically, but according to the disruptions and the status of the destination network, it may take up to several hours to send and confirm the transaction (the end of the desired network disruption).
23. Sales orders are made fully automatically and the deposit varies depending on the banking system of the country. It is obvious that any delay due to bank disruption or blocking of the destination account or other reasons beyond the control of zipay.io is the responsibility of the website. zipay.io does not, and the user is obliged to prepare and provide all the information requested by zipay.io to follow up the desired transaction through the bank, if necessary.
24. The zipay.io website is not responsible for the deducted amounts resulting from the failed transaction that occurs due to network errors or banking system errors, and in these cases, according to the announcement of the banking system, the deducted amounts will be credited to your account within 72 hours, otherwise. Follow-up should be done by the bank or website. It is obvious that zipay.io will provide the necessary advice and guidance to the user in this regard.
25. In case of any wrong deposit of fiat or Tether from the website of zipay.io , the user is obliged to return the amount, otherwise zipay.io website reserves the right to follow up through the relevant judicial authorities to claim its rights and rights.
26. All transactions and purchase and sale orders related to the zipay.io website are done only on the internet address zipay.io, and Zipy does not offer orders through other communication channels such as phone, SMS, email or social networks. It does not offer money transfer. In the event that a user receives fraudulent requests from other communication methods mentioned and is harmed, the zipay.io website is not responsible for it.
27. User accounts that are not active for 6 months are automatically removed from the active and verified mode and must be activated again by the user.
28. In the event that Riyal deposits for users are delayed due to bank restrictions, deposit limits and other reasons, the user cannot make any other claim or request from zipay.io except for the claim of not receiving the original amount of the order. Before canceling the transaction or requesting more amount as damages.
29. All the terms and conditions announced on this page also apply to the zipay.io mobile application.
30. The Zip website operates subject to international laws, and according to the laws, changes in any of the above cases are reserved for the zipay.io website with prior notice. If the user does not agree with the new rules, it will be possible for the user to leave the membership and deactivate the account.
31. The ways to communicate with the zipay.io website are on the contact us page, and other than the ones on that page, the addresses and communication channels are not approved by zipay.io and all are fake. Naturally, in case of correspondence or conversation of the user with undeclared and fake communication channels, the responsibility of any incident or abuse is the responsibility of the user.
32. Zipay.io uses cookies to enhance user experience and integrates Google Analytics to collect anonymized traffic data for performance analysis and improvement.